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Sep 26, 2022

Today’s medical care often misses the life story of a patient and its link to behaviors and context that can negatively affect health outcomes.

The context of one’s life—personal, family, community, environmental, financial, psychosocial—is an integral part of the individuals' healthcare experience. These contextual challenges are not the same as social determinants of health, though they are connected to and compounded by SDoHs, such as economic inequality, poor housing, access to care, and more.

Despite more than a decade of positive research featured in respected medical publications and journals, contextualization has remained off the radar of many healthcare organizations. But now that value, health equity, and SDoH have become paramount for providers, contextualization is finally emerging as a key need for driving better outcomes.

Today’s guest, Dr. Zeev Neuwirth, explains the value of contextualizing care, and how organizations can integrate it into today’s care. Dr. Neuwirth is Atrium Health’s Clinical Chief of Care Transformation and Strategic Services, and hosts one of the top healthcare podcasts, Creating a New Healthcare. A nationally recognized thought leader, he is also the author of Reframing Healthcare - a roadmap for creating disruptive change, which has earned a 4.7/5 rating on Amazon, and continues to be read and used by healthcare leaders and organizations across the country.

Joining Dr. Neuwirth on the show is Innovaccer’s Chief Population Health Officer, Dr. Brian Silverstein. Here’s what they discussed:

  • 3 catalysts that drove Dr. Neuwirth from clinician to change agent
  • Why contextual and non-clinical determinants of health are highly relevant to improved care outcomes and patient experience
  • Non-clinical providers: why they’re crucial in the shift to home-based care
  • 7 underlying factors that impact contextualized care
  • The importance of recognizing and addressing patients’ emotions in our processes and workflows. 
  • The whole-person reframing of healthcare from “what’s the matter with you” to a “what matters to you” approach
  • The aligned opinion on payment that Dr. Neuwirth's podcast guests all share 
  • 3 critical factors for successful and sustainable healthcare payment reform 
  • The gap that still exists in integrating SDoH and contextualized care into workflows and medical records 
  • Why dialectic thinking is a must for changing our payment system in healthcare
  • How the aging American demographic (the so-called “silver tsunami”) is transforming healthcare delivery

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