Dec 15, 2022

In any industry, it’s rare to find a C-suite leader who talks “inside baseball” on the outside, sharing views with candor that’s normally reserved for the boardroom. But that’s not Jeb Dunkelberger, CEO of Promise Health Plan. Jeb isn’t afraid to go after healthcare’s sacrosanct topics, speaking truth to...

Nov 12, 2022

When seeing our provider, how often have we felt like number 32 at the deli counter?

Customer relationship management (CRM) is used throughout healthcare, but the solutions are often limited by merchant-centric design, add-on solutions from EHRs lacking a 360-degree view of the patient, and a lack of data readiness

Oct 9, 2022

Prescriptions are involved in nearly 70% of every clinical encounter in the U.S. each year, with more than 4.5 billion prescriptions filled and dispensed for nearly two-thirds of all US adults. Yet for all the lives saved and care outcomes improved, medication management has a dark side.

Each year, suboptimal...

Sep 26, 2022

Today’s medical care often misses the life story of a patient and its link to behaviors and context that can negatively affect health outcomes.

The context of one’s life—personal, family, community, environmental, financial, psychosocial—is an integral part of the individuals' healthcare experience. These...

Sep 13, 2022

“During COVID, I couldn’t make a contribution at the bedside. But I could make a lasting contribution, through my most powerful weapon—the written word.” - Dr. David Nash

Renowned care quality and healthcare reform expert Dr. David Nash committed to the power of the pen to shine a light on why the U.S. lost more...